1. Vendor Status: Vertex API is an independent technical vendor. We are not affiliated with, sponsored by, or endorsed by Meta Platforms, Inc. (formerly Facebook). All references to Meta, WhatsApp, or other third-party entities are for descriptive purposes only.

2. Business Outcome Disclaimer: We provide the technical platform to scale your communication. We do not guarantee, promise, or imply any specific financial results, marketing success, or lead generation outcomes. Your business success is dependent on your strategy and content.

3. Platform Compliance: You acknowledge that Meta Platforms, Inc. holds the ultimate authority over the WhatsApp Business API ecosystem. If Meta decides to restrict, block, or modify access to your business number based on their internal algorithms or policy enforcement, Vertex API cannot override such decisions.

4. Limitation of Liability: To the maximum extent permitted by applicable law, in no event shall Vertex API or its founders be liable for any direct, indirect, punitive, or consequential damages resulting from the use or inability to use the platform.